Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Do you get any error when you try to subscribe to Solitaire.
please let me know the error.
without the error i will not be able to provide you an accurate answer.
which browser are you using, IE, firefox or chrome
so do you sign into your microsoft account first before proceeding with the renewal
open solitaire..click on menu option on top left and click on upgrade option
click on upgrade\buy option
let me know what happens
I hope I’ve provided the information you were seeking. If you are happy with my service, please provide a rating by clicking on stars on top of page. If you have any question feel free to ask. Thank you