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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 37650
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Could the password to install Microsoft Office 365 be sent

Resolved Question:

Could the password ***** install Microsoft Office 365 be sent to my mobile (landline cancelled), which is(###) ###-####
Thank you
Submitted: 11 months ago.
Category: Microsoft
Expert:  Richard replied 11 months ago.

Hi there and welcome

For security reasons, this cannot be done, else the password ***** be reset by anyone.

Can you tell me the microsoft account with the problem please?

Richard and other Microsoft Specialists are ready to help you
Customer: replied 11 months ago.
It's during installation when I'm asked for the password ***** the Microsoft account,***@******.***.
Customer: replied 11 months ago.
Problem: haven't received password ***** set up MS Office 365, or at least not found.
Expert:  Richard replied 11 months ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 11 months ago.
ID***@******.***
Password ***** that's the problem, I didn't get the email to establish a new one.
Expert:  Richard replied 11 months ago.

ok, but I need to connect to your computer please

Can you do the instructions I gave?

I have repeated them again below

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 11 months ago.
DOWNLOAD not installing
Expert:  Richard replied 11 months ago.

ok... what is the error you get?

Customer: replied 11 months ago.
No error, just not installing.
Expert:  Richard replied 11 months ago.

ok... but what exactly happens then when you try to install? Something will happen.

Customer: replied 11 months ago.
Hi Richard,
Thanks for your help. I've since managed to install MS Office on PC and laptop. The main difficulty was with passwords, but happlily now overcome.Have a great weekend.
Richard J. O' Rourke