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Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft
Satisfied Customers: 5517
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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I am unable to turn my laptop off. I have windows 10

Customer Question

I am unable to turn my laptop off. I have windows 10
Submitted: 1 year ago.
Category: Microsoft
Expert:  Shefin replied 1 year ago.

Hi,

If you are referring how to shut down your computer, please try the instructions in the link below.

http://www.isunshare.com/windows-10/4-ways-to-restart-and-shut-down-on-windows-10.html

If it is not working, please press and hold the power button for a minute, and restart the computer. Check if the issue persists.

If the issue persists, or you have any questions, please be back and let me know.

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