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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Unable to receive mail for

Customer Question

unable to receive mail for***@******.***
Submitted: 1 year ago.
Category: Microsoft
Expert:  Josh replied 1 year ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 year ago.

How do you normally check your email? Through a web browser or an email program?

Are you receiving an error message?

Customer: replied 1 year ago.
email programI am receiving an error message
Expert:  Josh replied 1 year ago.

What is the error message?

Which email program are you using?

Customer: replied 1 year ago.
server error 3219
Customer: replied 1 year ago.
error I D 0x8DE00005
Expert:  Josh replied 1 year ago.

Gerald,

Windows Live Mail stopped working with Live/Hotmail/MSN accounts but there is a work-around to fix the issue. Would you be okay if I connected to your computer to view/fix the issue?

Customer: replied 1 year ago.
Expert:  Josh replied 1 year ago.

Great!

I have just sent you the offer.