Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
That is a scam message,Is this message blocking you from opening any web pages ?
Note : -If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Please answer my above questions so that i can help you better.
Please reply using the box below
Checking to see whether you still need help.
I'm sorry about the issue. I'm another tech; I will help you with this. Do you still need help with this issue?
That is certainly a fake popup message; it is a scam. Please do not call that number; please do not follow any instructions in it. Always ignore any popup message or email message or phone call that you do not know or that you are not expecting.
Does this issue still occur if you shut down / restart the computer?
Does this issue occur when you open the Internet? Or does this issue occur when you turn on the computer? etc.?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,