Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.
If you have forgotten the password ***** your Microsoft account, please open up the following link:
Click "I forgot my password" and then click Next.
Follow the on-screen prompts to verify your identity using one of the recovery options set for the account, and you will then be able to reset and create a new password *****
If you need more help, please use the Reply box below to continue our conversation.
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