Microsoft Office Questions? Ask a IT Expert for Support ASAP
thank you very much for your question. My name is***** and I will try to help you as quick possible.
This sounds like some settings in your Windows 7 are incorrect. Do I understand correct that your Windows 7 is connected with your router via ethernet as well? Can you open any kind of website on your Windows 7? Because if so, I would recommend that I take a look via remote-access and fix the problem for you right away. If this is not the case, we can first address this via text, in which case I will need your feedback to if you can do anything in the internet with your WIndows 7 PC.
Thanks for your patience and best regards,
Thank you for your feedback. This is strange indeed. Can you please check if you can open this website at your Windows 7 machine (just making sure):
If it does load up fine, you should see a "I Agree" there, is that the case?
OK, but you can open the webpage fine on your Windows 7 machine, that is good to hear (the 404 error is normal in this case). In this case, like already suggested, would you be interested in getting the problem solved via a remote-session?
thanks for your reply, please let me know if it was the clock in the end, I am eager to know as well. Good luck:)
Thank you very much,