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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I PURCHASED TWO COPIES FROM PC World Bedford within the last

Customer Question

i PURCHASED TWO COPIES FROM PC World Bedford within the last 18 months.
My system crashed and I have had to reinstall all my software and drivers - BUT am unable to reinstall M/S Office 2013 for Home
Submitted: 11 months ago.
Category: Microsoft
Expert:  Cynt replied 11 months ago.

Microsoft already sees that you had it on one computer. Even though that same computer crashed it still sees that one (you are only allowed to install it on one computer). What you will have to do is to call Microsoft and let them know what happened and they will give you another key.(###) ###-####/p>