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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I have repeatedly tried to log on to my email account this

Customer Question

I have repeatedly tried to log on to my email account this morning but it says someone else is trying to use my account. I have obtained a code from Microsoft and have given all the information required but it still will not let me in. I urgently need to access my account today please assist me if you can
Submitted: 1 year ago.
Category: Microsoft
Expert:  Josh replied 1 year ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 year ago.

Janet,

I can provide you with steps to post on their private forum but there is no guarantee that it will be fixed today. I do not have control over their decision and time-frame. Would you like to continue with those steps?