Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Can you please let me the outlook or Hotmail email address ?
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more.
If you still require assistance, please tell me if you forgot a password ***** "*****@******.***" or another account? There is a way to reset the password, so let me know the correct account so that I can help you reset the password.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro