How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

When I try to send an e-mail I get this message: Unable to

Customer Question

When I try to send an e-mail I get this message:Unable to send or receive messages for the Outlook (jsmbakery) account.Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005
Submitted: 11 months ago.
Category: Microsoft
Expert:  Shefin replied 11 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the email client you are using? is it gmail?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N

Customer: replied 11 months ago.
I would like to resume contact
Customer: replied 11 months ago.
e-mail:***@******.***
Tel: 01744 27933
Mob: 07836 574248
Customer: replied 11 months ago.
Thia is the message I get when I try to send e-mails in outlookUnable to send or receive messages for the Outlook (jsmbakery) account.Subject 'test'
Server Error: 3219
Windows Live Mail Error ID: 0x8DE00005
Expert:  Josh replied 11 months ago.

Hi Jane,

Windows Live Mail has stopped supporting Hotmail/Outlook/MSN accounts but there is a workaround. Can I connect to your computer to change the settings for you?