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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 36526
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I had a screen message on my Windows 10 Toshiba laptop that

Customer Question

I had a screen message on my Windows 10 Toshiba laptop that stated "Preparing Automatic Repair". I had left the laptop last night when I got a message that my laptop Windows 10 needed to be updated and needed to restart. I clicked yes and then went to bed.
Submitted: 3 months ago.
Category: Microsoft
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you please disconnect the power cable then hold the power button for 60 seconds then release.

Connect the power cable, power it on and tell me if it now starts correctly please.

Customer: replied 3 months ago.
It is now saying configuring Windows updates. Please wait.
Expert:  Richard replied 3 months ago.

ok, give it 10 minutes and tell me what it then says please

Customer: replied 3 months ago.
It has started correctly. Thanks.
Expert:  Richard replied 3 months ago.

Perfect

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