How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 18977
Experience:  Expert for over 10 years
50836188
Type Your Microsoft Question Here...
Josh is online now

I have been contacted by Microsoft tech. and they informed

Customer Question

I have been contacted by Microsoft tech. and they informed me my computer had been hacked. They have given me a new license no. and are now cleaning my computer and given me lifetime security for £234 is this genuine.
Submitted: 1 month ago.
Category: Microsoft
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

David,

They are not affiliated with Microsoft and they are a scam company.

I would recommend that you power off your computer by holding down the power button for 10 seconds to disconnect them from your computer.

Customer: replied 1 month ago.
Ok

Related Microsoft Questions