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Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37837
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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My p/c has locked me out will not except my password

Resolved Question:

My p/c has locked me out will not except my password
Submitted: 29 days ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 29 days ago.

Hi,
I'm sorry about the issue. What's the error or message?

What's the make / model of your PC?

Does your PC computer have windows xp, vista, or 7, or 8, 10?
Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you,

Viet -MS Office Tech and 2 other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 29 days ago.

Please stay with me on this web page. What's the make / model of the problematic PC?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 28 days ago.
Packard bell
Customer: replied 28 days ago.
How long Do I have to wait before some thing happens
Customer: replied 28 days ago.
I'll hand over this computer to my son as I'm just being taking to hospital
Customer: replied 28 days ago.
Am in a. Queue
Expert:  Viet -MS Office Tech replied 28 days ago.

Thank you for replying back. Can you please answer all my questions below, so I can troubleshoot:

  1. What's the error or message when entering your password?
    - (Note: Password ***** ***** Watch out for CAPS lock and NUM lock keys if they are turned OFF or ON.)
  2. Does your PC computer have windows xp, vista, or 7, or 8, 10?
  3. Is it a Desktop or Laptop?
  4. Does it show a name or username at the password ***** login screen of your computer?
  5. Does it show an email address at the password ***** login screen of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,