Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome
I want to do a system restore please.
To do this, close all programs.
Press the windows key (the one to the left of the left ALT key) + R and type in the run box that opens
Then follow the onscreen steps to choose a system restore and choose a date before this problem occurred.
Let it complete and tell me if it now functions correctly please
Ok, creating a restore point will not help for this.
Can you right click start and choose device manager
Broadband 802.11ac WDI SDIO Adapter
Once done, restart and tell me if it then connects please.
tell me if it now connects please.
Ok.. so it is working ok now?
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It reinstalled when you restarted, that is why it now works.