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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 40910
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Why does my linked laptop ask me to check my IPad Microsoft

This answer was rated:

Why does my linked laptop ask me to check my IPad Microsoft apps

Hi there Jill and welcome

Can you tell me the make and model of the Laptop please?

Thank you

Richard and 4 other Microsoft Specialists are ready to help you
Customer: replied 3 months ago.
Hi Richard.It is an HP 15-AU071S A

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 3 months ago.
Nothing has happened as far as I can see

ok, you need to do the instructions I gave you please so I can connect.

I will again repeat them below

Click this link
download.teamviewer.com/download/TeamViewerQS.exe
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Customer: replied 3 months ago.
I have clicked the link but all I get is a blank screen.

Yes, as per the instructions

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Are you still having issues with the instructions?