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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 39404
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Why does my linked laptop ask me to check my IPad Microsoft

Customer Question

Why does my linked laptop ask me to check my IPad Microsoft apps
Submitted: 1 month ago.
Category: Microsoft
Expert:  Richard replied 1 month ago.

Hi there Jill and welcome

Can you tell me the make and model of the Laptop please?

Thank you

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 1 month ago.
Hi Richard.It is an HP 15-AU071S A
Expert:  Richard replied 1 month ago.

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 month ago.
Nothing has happened as far as I can see
Expert:  Richard replied 1 month ago.

ok, you need to do the instructions I gave you please so I can connect.

I will again repeat them below

Click this link
download.teamviewer.com/download/TeamViewerQS.exe
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Customer: replied 1 month ago.
I have clicked the link but all I get is a blank screen.
Expert:  Richard replied 1 month ago.

Yes, as per the instructions

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Expert:  Richard replied 1 month ago.

Are you still having issues with the instructions?