Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello, do you access the gmail account on any other device?
Which version of Outlook are you using?
On what type of device or computer are you using Outlook?
Would you like remote assistance to help troubleshoot this?
Do you still receive emails on the phone ok?
i.e. the problem is just with Outlook?
Hi, yes remote connection is an additional charge.
We can do it at a time of your choosing - I am available from now until 1pm, or I am available after 4pm, so we could do it anytime this afternoon or evening.
Your satisfaction is guaranteed or your money back.
Does it suit now for me to connect, or later?
I am not sure about the pricing, I am a user of the site just like you - it is a US site and the price you see is converted to Sterling.
Ok, no problem - we can make contact again after 4pm.
From what I can see, you are on the justanswer.co.uk site already. I have no idea how the pricing works though - I don't see any accounts, sorry.
To start the connection, please download and run the following remote connection:
Remote connection has been completed.