Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
What is the email address that you need help with?
Do you have the phone number ending in 14? If you do, what is the number?
No, your phone number.
Does it end in 14?
Unfortunately, you placed a landline number as a cell phone so the system wants to send a text message.
I sent a request to see if you have the text to voice service on your account -- Did you get a call?
Click here: https://account.live.com/acsr?
Fill out the form
What was their response exactly?
You will need to wait for their response
If they are not able to verify your account then you will need to start a new account. There isn't a way around their security policy.
If you are still signed into the account on that computer then you can access it
No, you can email it over.