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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Please can you help? I am unable to open my e-mails, they

Customer Question

Please can you help? I am unable to open my e-mails, they are coming in (as the numbers are increasing) but that is as far as they get. When i click the receive button I get a screen saying ,server has disconnected .My desktop has XP installed .Everything else is working,I can send e-mails and connect with web sites,we do have an I-PAD where the e-mail service is working normally,this has the same e-mail address as the desktop.
Submitted: 1 month ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Expert:  KamilAnwar1 replied 1 month ago.

Are you using an email client?

Customer: replied 1 month ago.
Outlook express
Expert:  KamilAnwar1 replied 1 month ago.

Who is your email provider?