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Ask Freddy M. Your Own Question
Freddy M.
Freddy M., IT Technician
Category: Office Equipment
Satisfied Customers: 18398
Experience:  Years of experience.
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printer not printing properly printing faint???

Customer Question

printer not printing properly printing faint???
Submitted: 3 years ago.
Category: Office Equipment
Expert:  Freddy M. replied 3 years ago.
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Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What model printer is this?
How did you clean the machine?
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Customer: replied 3 years ago.

hello freddy m the model is KODAK 3IN1ESP 5250 IIT HAS NOT BEEN WORKING RIGHT FOR A WHILE CLEANED THE HEADS AS INSTRUCTED SOME OF THE INK IS NOT GETTING THROUGH

Expert:  Freddy M. replied 3 years ago.
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Please turn off caps lock when replying it is very hard on the eyes.
Did you clean it manually or with the printers control panel?
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Customer: replied 3 years ago.

printers control panel

Expert:  Freddy M. replied 3 years ago.
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Let's try doing a manual cleaning of the machine and see if that helps at all.
If you have any trouble or get stuck at any point please let me know so I can help you.

Remove all the ink cartridges from the machine.
Then clean the contacts on the cartridges as well as inside the machine itself.
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab.
If any of the other cartridges are low, empty, leaking or bulging replace them.

Now once you have done all of that turn off the machine and unplug it for 70 seconds
Plug it back it and wait for the insert cartridges message
Insert the cartridges and check to see if the problem is still there.

If this did not work please come back and let me know by clicking on reply to expert so we can continue.
If it did work please don’t forget to leave a positive rating it is greatly appreciated.

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