.Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.It sounds like you think this is HP, this is a paid tech support site called JustAnswer and not affiliated with HP.However I do work on HP and all other manufacturers devices daily if you would like me to help you. If you want to cancel instead just reply with the word cancel..
carry on if you think you can help me but I don't think the machine is worth spending a lot of money on. Bryan
My Price range would be 50 th 80 £ but I only need scanner. Bryan
What more do you need to know?
.What is happening when you try to install it?.
I have been onto Canon and installed the correct drivers and followed there instructions on getting the scanner to work on 7 but the computer does not recognize it.
Your charge for our first session was extortionate and I intend to appeal against it.
I paid £28 and expected more. Just tell me what you think, if you do help me I will not ask for a refund
drivers go in as they should. When I used it on xp i scanned successfully with it no problem all connectons are tight and they computer accepts it is connected. Do you think I should get in touch with Canon and ask about the drivers?
I got thew drivers from Canon but I dont know if they are the right ones or not
when I scan I go through the start/all programes /Canon utilities/MP Navigator x 4/ MP Navigator x4 again and then i get an erroe message cannot support MP Navigator
Type in paint and press enter!
when I go to paint paint comes up and I can use it (paint that is)
Scan is not highlighted in paint
I am diabetic and I must now have a meal I will get someone to look at this computer