How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Engineer
Category: Office Equipment
Satisfied Customers: 21534
Experience:  Computer networking/repair. 12+ years experience.
59725966
Type Your Office Equipment Question Here...
Nathan is online now

I have a 4-set of Panasonic KX-TG6724 DECT. The screen on

Resolved Question:

I have a 4-set of Panasonic KX-TG6724 DECT. The screen on one unit has gone blank and the screen on a second unit goes blank intermittently. Both units are fully charged. Can you suggest any resolution please? With thanks, Bob
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble, Bob. Unfortunately, this is most often a failure of the internal lcd screen assembly. You can try removing batteries from them for 15 minutes to reset,and it also wouldn't hurt to swap the batteries in the "bad" ones with the ones from the "good" handsets, just to verify that it isn't an issue of a battery not holding charge well or outputting low voltage.Beyond these steps, the handsets would need to be replaced. They just are not feasible to repair. You may order replacements here: http://amzn.to/1PXv2D7however for the costs involved, it sometimes makes more sense to just replace the entire system at a lower price and end up with a fresh warranty in the process: http://amzn.to/1PXviSI
Customer: replied 1 year ago.

Hi Nathan. Thanks for the advice. I have tried fresh batteries and the phone unit works ok for about 10 minutes then the display goes faint. I have put in fresh batteries this morning and the effect is the same. Looks like a replacement system!! Thanks again

Expert:  Nathan replied 1 year ago.
You're welcome, Bob. Sorry that didn't work out this time. If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgnhz Thank you, ***** ***** a good day,Nathan
Nathan, Engineer
Category: Office Equipment
Satisfied Customers: 21534
Experience: Computer networking/repair. 12+ years experience.
Nathan and other Office Equipment Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • dennish1274

    dennish1274

    Engineer

    Satisfied Customers:

    24
    Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/DE/dennish1274/2011-12-19_16190_me1Dennis.64x64.jpg dennish1274's Avatar

    dennish1274

    Engineer

    Satisfied Customers:

    24
    Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.
  • http://ww2.justanswer.com/uploads/MG/mgilmore4502/2012-10-1_43616_moinew.64x64.jpg Mary's Avatar

    Mary

    Technical specialist

    Satisfied Customers:

    11
    20+ years supporting office equipment.
  • http://ww2.justanswer.com/uploads/PL/p0llinate/p0llinate_avatar.64x64.jpg Nathan's Avatar

    Nathan

    Engineer

    Satisfied Customers:

    108
    Computer networking/repair. 12+ years experience.
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    33
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
 
 
 

Related Office Equipment Questions