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Pete
Pete, Engineer
Category: Office Equipment
Satisfied Customers: 16553
Experience:  Over 16 years of experience in the Electronics and IT industries.
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The fax on my model KX-FL401 no longer sends. I get a

Customer Question

The fax on my model KX-FL401 no longer sends. I get a connexion but when I press the green button it cuts off. A message comes up on the little screen to press a button ( I forget which but there is no such button anyway that I can see). This never happened before. I live in Andorra. I need someone I can talk to by phone, preferably in English but French is OK. I cannot speak Catalan or Spanish or German and at 88 I am too old to learn.
I believe your office is in Germany. Please provide a phone number I can call and speak with someone in English (or French is OK too). I neede faxes as I find the internet hard to use.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Pete replied 1 year ago.

Hi Robert,

The fax machine may have suffered a firmware fault.

You can call an English-speaking Panasonic number located in the UK on 0044(###) ###-####

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