How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 9522
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
13568747
Type Your Office Equipment Question Here...
Russell H. is online now

I have a Panasonic KX T7730 that stop working properly after

Customer Question

Hi I have a Panasonic KX T7730 that stop working properly after the fuse tripped.
There is unstoppable music in the main phone and I cannot reset it.
The cable and fuse and OK.
There is a red light on the top right hand corner of one of the phones.
Submitted: 8 months ago.
Category: Office Equipment
Expert:  Russell H. replied 8 months ago.
Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.I'm sorry to hear about that problem.You have named a phone station - are you sure the problem is not in your phone system box (the one that all the phone stations run off of) instead?If the 'fuse' that blew, was a circuit breaker for the power circuit in the walls that also was supporting the phone system box, then the phone system box may have been damaged, if it was not protected by a surge protector at least if not a UPS or other advanced power filtering and protection. But, try turning Off the phone system itself.Leave it that way for a while - several hours to overnight at least.See if that brings matters to their senses after that interval of 'rest reset'. (The red light on the phone just means 'Message Waiting', and you should clear it by pressing the MESSAGE button... and maybe read a message on that phone's display.)
Customer: replied 8 months ago.
Hi Russell. It did not worked. I called a Panansonic specialist that came and reset the system.
I afraid getting in touch with your company just added €28 to the €160 cost of the repair.
Aurora
Expert:  Russell H. replied 8 months ago.
As I understand it, JustAnswer.com should not charge you if you do not receive a satisfactory answer.But I am not in the least in charge of billing, payment, charges, etc. For such concerns, and to be sure of your billing amount, please contact Customer Support at JustAnswer.com, which may be contacted through:http://ww2.justanswer.com/contact-usThey will no doubt address your concern, if you contact them, with reasonable promptness.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • dennish1274

    dennish1274

    Engineer

    Satisfied Customers:

    24
    Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/DE/dennish1274/2011-12-19_16190_me1Dennis.64x64.jpg dennish1274's Avatar

    dennish1274

    Engineer

    Satisfied Customers:

    24
    Worked for Kyocera-Mita and Konica Minolta dealer, copier and office equipment repair for 5 years.
  • http://ww2.justanswer.com/uploads/MG/mgilmore4502/2012-10-1_43616_moinew.64x64.jpg Mary's Avatar

    Mary

    Technical specialist

    Satisfied Customers:

    11
    20+ years supporting office equipment.
  • http://ww2.justanswer.com/uploads/PL/p0llinate/p0llinate_avatar.64x64.jpg Nathan's Avatar

    Nathan

    Engineer

    Satisfied Customers:

    108
    Computer networking/repair. 12+ years experience.
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    33
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
 
 
 

Related Office Equipment Questions