Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.
How long have you worked there for?
OK, thank you for your response. I will review the relevant information and laws and will get back to you in a short while. There is no need to wait here as you will receive an email when I have responded. Also, please do not responded to this message as it will just push your questions to the back of the queue and you may experience unnecessary delays. Thank you.
I have looked into your query in more detail but unfortunately it is not something I can assist with. As it is more a pensions law query. I will therefore ‘opt out’ and a colleague better placed to deal with the nature of your query should hopefully pick this up soon. Please do not reply in the meantime as that will just assign the question back to me and you will experience a delay. Thank you