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Hi there, sorry to hear you're having trouble faxing,
Can you tell me a bit more about the problem please: 1)Is this a dedicated fax line, or shared voice/fax line? 2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc) 3) Do you have dsl service on the same line? 4) Are you able to place calls from other phones? If you plug a different phone into the same wall port as the fax machine, can it make/receive calls?
Hi ,to answer your questions.1.shared voice/fax line.2.Yes Phone co.3. Yes DSL wireless modem .4. YES 2 HAND SETS portable.All above at different connection points coming in on one telephone line .Thank you,Tom.