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Nathan
Nathan, Engineer
Category: Phone Systems
Satisfied Customers: 24889
Experience:  Residential and commercial systems.
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I cannot call up directory on my s795 base handset. Is there

Customer Question

I cannot call up directory on my s795 base handset. Is there a quick solution?
Submitted: 3 years ago.
Category: Phone Systems
Expert:  Nathan replied 3 years ago.

Nathan :

Hello, and welcome. My name is Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!

Nathan :

Hi there, sorry to hear you're having trouble with the Gigaset,

Nathan :

is the directory working on any other handsets other than the one belonging to the base station?

Nathan :

Typically, this would indicate a registration error with the handset, or an internal memory failure in the base station,

Nathan :

The one thing you may attempt yourself is to fully reset the system:
1) unplug both power and phone lines from the main base.
2) remove batteries from all handsets
3) wait at least 15 minutes, then restore all
4) place a handset on the main base for a minute, as if to charge
5) check for functionality.