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Richard
Richard, Engineer
Category: Phone Systems
Satisfied Customers: 39401
Experience:  Phone Engineer
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My telephone No. is XXX XXXX XXX can call out but all

Customer Question

My telephone No. is XXX XXX XXX XX I can call out but all incoming calls get an engaged signal Can you resolve this issue ?

Submitted: 3 years ago.
Category: Phone Systems
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you confirm which provider you are using please? eg: BT?

Thank you
Customer: replied 3 years ago.

I go through AOL with agreement for landlines.


 


I think there is a glitch somewhere with that service

Expert:  Richard replied 3 years ago.
ok, the first step Chris is to have a check run on your line.

I cannot do that from here, but can you call 0844(NNN) NNN-NNNN

Have them run a test on your line so we can rule this out as the cause and focus on your devices there (eg: Modem).

Let me know the results please