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Richard
Richard, Engineer
Category: Phone Systems
Satisfied Customers: 39396
Experience:  Phone Engineer
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Phone displays - Line cord error - please check

Customer Question

Phone displays - Line cord error - please check
Submitted: 3 years ago.
Category: Phone Systems
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please who your phone provider is and the make and model of your phone?

Thank you
Customer: replied 3 years ago.

BT6500 Nuisance Call Blocker

Expert:  Richard replied 3 years ago.
Thank you Lynn,

you either have a fault in your line, or the phone is faulty.

We will confirm this.

Click on my link below please

https://www.bt.com/consumerFaultTracking/public/faults/reporting.do?pageId=21

And perform a line test.

Let me know the results please

Thank you
Customer: replied 3 years ago.

BT have fixed the problem as it was outside the internal areas.

Expert:  Richard replied 3 years ago.
Thanks Lynn,

It pointed to a line fault, but I was waiting on the results from you, before I could proceed.

Good it is now resolved. If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you