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Nathan
Nathan, Engineer
Category: Phone Systems
Satisfied Customers: 24469
Experience:  Residential and commercial systems.
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hi, my telephone will not ring or in or out

Customer Question

hi, my telephone will not ring or in or out
Submitted: 3 years ago.
Category: Phone Systems
Expert:  Nathan replied 3 years ago.

Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Nathan :

Hi there, sorry to hear you're having trouble,

Nathan :

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones, outside of this system but on the same line that are working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Nathan :

Please answer the above questions for me, and I'll be able to advise further on this issue.