Hi, I assume you have a internal telephone exchange (PBX). Are you able to advise what make and model this system is so I can help you, the model number KX-T7730 relates to the phone, the call forwarding part is controlled by the PBX which the phone plugs into
Panasonic Advanced Hybrid System KX-TA616 - Is this the PBX ?
Hi thanks, ***** ***** looks like it.Its going to take a short while for me to look up the details but will aim to get back to you ASAP
I have not received an answer yet
There are three lines coming into office and we need to be able to divert all three numbers to an external mobile number when office is unattended
Just checking are you still looking up the answer ?
Hi I do appologies for the delay it appears my response didnt arrive at your end.
The instructions for setting up call forwarding to an external number can be found on page 62 (section 1-52) of the manual found here.As you suggest you press FWD/DND, however my manual suggests your dial 3, then the line access number followed by the phone number and #.
The line access number is ***** number you dial for an external line, normally this is 9.
In summary if I wanted to transfer calls from my extension to(###) ###-#### ***** I normally dial 9 for an outside line I would push:FWD/DND,390800800800#
Appologies for the extended wait, I hope this answers your query
Hi, can you confirm if this has resolved your issue, if so I would appreicate if you can rate my response today.