Hello & Welcome,
Sorry I didn't see your question earlier.
I noticed that you may not have tried a different phone CORD, or what I call a FULL system reset. If you can try each of those two things to TEST the system, then that would be a good thing.
When trying a different phone cord, try to swap with a WORKING phone. For the FULL system reset, I have the procedure I use listed below for you.Cordless system "reset" procedure.
This is done by following the steps below.
1) Remove the batteries from ALL
handsets in the system.
2) Remove the phone cord from the main base unit AND
the phone jack in the wall.
3) Remove the AC power adapter plug from the main base unit AND
remove the AC adapter from the power outlet.
4) WAIT 15 minutes.
This allows any "stuck" conditions in the components to clear.
the batteries in all handsets.
the phone cord between the main base and the phone jack in the wall.
the AC power adapter plug in the main base unit and then plug the AC adapter into the wall power outlet.
8) Wait 30-60 seconds
for the system to reinitialize.
each handset for proper function.
each function of the main base unit (answering system, caller id, etc.).
Now if these TESTS do not get you back in service (dial tone), then this system may have failed, in the Main Base Unit. I noticed that this system was made some time ago, and is most likely well past its 1 year warranty period. If that is the case, repair is not cost effective, and replacing the system would be my recommendation.
Fortunately, the newer systems have become much more affordable, especially when purchased online. As an example, I have a list of new cordless phones shown on Amazon (click here
) that can get you started to find a new system. You may also be able to find similar systems at a local shop, but at a slightly higher price.
Please give these things a try and let me know what you find or REPLY if you have more questions.
Best Regards, ***** *****(im)