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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 633
Experience:  Working with Electronics for 25+ years.
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I have a KX-TGA672E phone set.The screen display on (so far)

Customer Question

I have a KX-TGA672E phone set.
The screen display on (so far) two of the handsets has blanked out.
The phones are not usable.
They all have NI-MH batteries. Rechargeable
Set is must be more than Two years old, but cannot be sure.
What is wrong with them?
Is it a matter of getting new batteries or what?
Thanks
Hugh
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Submitted: 2 years ago.
Category: Phone Systems
Expert:  Greg A. replied 2 years ago.
Hello & Welcome to Just Answer,Sorry I didn't see your question earlier and to hear of the issue you are having with your phones.To help you with this issue, may I ask:1) The Model Number of the MAIN BASE UNIT of the phone system you are working with? That should be printed on the bottom or back of the main base and START with KX-TG (but no "A").2) How many TOTAL handsets do you have with this system, and if more than two, do ANY of the handsets still operate properly?3) Have you TESTED the batteries in either of these handsets - using a multi-meter or other test device?Thanks