How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 633
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now

I was phoning my brother, 50 miles away, and the phone went

Customer Question

I was phoning my brother, 50 miles away, and the phone went dead. I can call my landline number on my mobile and hear the dialing tone but the phone in the house does not ring. The details stored in the phone memory are still there but the phone tells me there is not a landline.
I have the Tunstall emergency system and it gives me the message continually that there is not a landline, so at the moment the phone is not serviceable.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.what is the make and model of the phone?What phone service are you using?
Customer: replied 1 year ago.
BT Décor. TalkTalk. I can't talk to you the phone does not work.
Expert:  michelleclive replied 1 year ago.
BT Décor 2200?
Customer: replied 1 year ago.
How long will I have to wait for a solution to my problem?
Expert:  michelleclive replied 1 year ago.
i am waiting for you to confirm the model number.