Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
There is no ringer button/switch,
you need to take a handset, press the MENU button, arrow down to Handset, OK, Ringer Setup, OK, then set the ringer to the desired volume level.
If no change, let me know and I'll advise further.
when someone calls you, do you have any other phones that ring?Do you see caller id info show on the panasonic when someone calls currently?
Unfortunately, I'd really need to know with certainty if any of the other phones ring, and if there was any indication of the incoming call on the panasonic even if the ringer doesn't sound (caller id coming on, light flashing, etc). Would you be able to ask someone to call you as a test?