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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8718
Experience:  Working with Electronics for 25+ years.
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I have a phone -KXTG6822EB -Dect and a lock has appeared on

Resolved Question:

I have a phone -KXTG6822EB -Dect and a lock has appeared on my screen and I cannot make any calls so think that it is blocked in some way. How can I clear this please
Stan Woollam
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Greg A. replied 10 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

I believe what you are describing is the "key lock" feature of these handsets.

I have the description of this feature AND the steps needed to turn this feature ON and OFF. See attached image.

NOTE: You MAY have to click on the image name to see the image.

Please give these steps a try and let me know if that unlocks the handset.


Greg A. and other Phone Systems Specialists are ready to help you
Customer: replied 10 months ago.
Thank you. problem solved
Stan Woollam