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Hi there and welcome
Just to understand, this happens when you put it on Divert? And if so, to which phone is it going to?
Or it happens on the handset itself?
ok, but if you remove the divert, the calls work fine on the actual phone correct?
Ok, if itt also happens when the divert is not in place, then please remove the power to the base units
Then the batteries from the handsets
Wait 5 minutes, then connect the power to the main base unit, then the additional one, then put the batteries in the phone and tell me if it now works please.
check your line here first
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It is better then calling. But it does point to a line fault
I will mark this question to remain open so If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
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