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Hi there and welcome
Who is your phone provider? eg: BT, TalkTalk?
Please let me know
ok, when checking the specifications, the only langiage options are for Display, not voice, which is why I feel your provider is doing this, especially as they are spanish, but I see you feel this is not the case.
I will then opt out for a different expert who can help you with this.
Thank you and all the best.