How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andrew Smith Your Own Question

Andrew Smith
Andrew Smith, Plumber
Category: Plumbing
Satisfied Customers: 3591
Experience:  City and Guilds qualified plumber
46681511
Type Your Plumbing Question Here...
Andrew Smith is online now

Hi! We have a drayton lifestyle lp241 programmer. As of this

Customer Question

Hi! We have a drayton lifestyle lp241 programmer. As of this morning we are unable to manipulate the screen/ the screen is blank, and both lights (heating and hot water) are red/ on and cannot be turned off.


 


When the thermostat is turned up to 22 deg the boiler starts working as usual, but we cannot change the settings of the programmer or even just see what it is set to. 


 


 


Please advise. Thanks.

Submitted: 3 years ago.
Category: Plumbing
Expert:  Andrew Smith replied 3 years ago.

XXXXX XXXXX :

It sounds fatal

XXXXX XXXXX :

The good news is that it is on a standard backplate, so many new programmers will be able to fit straight on without any wiring alterations.

XXXXX XXXXX :

Why dont you have a look at some on the internet and then give me some names and I will tell you if they are compatible

JACUSTOMER-2yl9cifx- :

Is it possible that the unit is simply 'crashed' and would reset itself if we trip the electrical circuit, I.e. force a reset?

JACUSTOMER-2yl9cifx- :

Is it possible that the unit is simply 'crashed' and would reset itself off we force quit by tripping the circuit? Thanks.

XXXXX XXXXX :

No, normally when this happens there is no coming back

XXXXX XXXXX :

I know that some people have cured this by putting the unit in the fridge to cool, or leave the power off overnight

XXXXX XXXXX :

but i have never seen that work

XXXXX XXXXX :

Do you need a wire around as it is still working until you change it?

JACUSTOMER-2yl9cifx- :

We just tripped the circuit and it has indeed reset itself! Obviously it just crashed as electronic devices sometimes do.

XXXXX XXXXX :

Great news!

XXXXX XXXXX :

Just keep an eye on it, but it is an easy swap

JACUSTOMER-2yl9cifx- :

Thank you for your time.

XXXXX XXXXX :

No problem

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • theplumber717

    theplumber717

    Plumber

    Satisfied Customers:

    516
    Lic plumbing and heating contractor, 28 years exp
< Last | Next >
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG theplumber717's Avatar

    theplumber717

    Plumber

    Satisfied Customers:

    516
    Lic plumbing and heating contractor, 28 years exp
  • http://ww2.justanswer.com/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    202
    Heating and plumbing answers. 20 years experience
  • http://ww2.justanswer.com/uploads/BI/billyjr1961/2013-9-27_11122_ATT1351123267229photo.64x64.JPG Billy's Avatar

    Billy

    Technician

    Satisfied Customers:

    206
    Mechanical Contractor
  • /img/opt/shirt.png Brian's Avatar

    Brian

    Plumber

    Satisfied Customers:

    45
    16 yrs. experience as plumber, including full bathroom and kitchen installations.
  • http://ww2.justanswer.com/uploads/MA/MarkAYng/2011-1-15_16358_Markcameo2008b.64x64.jpg MarkAYng's Avatar

    MarkAYng

    Handyman

    Satisfied Customers:

    0
    Knowledgeable in home, electrical and small appliance repair.
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Home Improvement Enthusiast

    Satisfied Customers:

    332
    Electrical contractor's license
 
 
 

Related Plumbing Questions