How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brian Your Own Question

Brian
Brian, Plumber
Category: Plumbing
Satisfied Customers: 821
Experience:  16 yrs. experience as plumber, including full bathroom and kitchen installations.
63187465
Type Your Plumbing Question Here...
Brian is online now

I have purchased a triple valve concealed shower unit and i

Customer Question

I have purchased a triple valve concealed shower unit and i cannot work out how to install the shower head and the outlet for the hand held shower. The outlets have a locking nut and washer and this suggests that i have to have access behind the wall, i.e. behind the tiles that I have drilled a hole in in order to tighten the locking nut and make the pipe connection to the valve outlet. Am I missing something here? Please help!
Submitted: 3 years ago.
Category: Plumbing
Expert:  Brian replied 3 years ago.

Brian :

Hi my name is Brian, Is there any chance you could give us the make and model of the shower, so we can get a picture of the unit please. Normally the concealed units also have concealed pipework from the valves that then protrudes out of the wall on a tap connector. To connect the fixed head / flexible hose.

JACUSTOMER-dmxhh1kp- :

Here is a picture of the hand held sower outlet the wall mounted one for the shower head is the same.

Full Size Image
Full Size Image

Brian :

Ok thats great I understand now. The nut is if you have a stud wall. if you dont then the only support they have is from the concealed pipe work that you will need to clip firmly to the wall you have chased out. On most of the outlets the brass thread unscrews so that you can connect it up to the pipe, tile around it and just leave the thread protruding, so all you then do is screw the body of the mount onto the thread when your ready.

Brian :

Just thought I had better add they only look like they are plastic bodies so dont force that Brass thread. I have split some in the past.

JACUSTOMER-dmxhh1kp- :

The bodies are brass (chrome plated), my concern is that if i unscrew the body from the brass thread I don't get a water tight seal when i put the body back on. I just don't understand the nut on the brass thread, to me it suggests that if you had access behind the wall, i.e. the other side of the stud partition, that you'd be able to fix the body to the tile and tighten the nut. then you just need to do the pipework to the valve. Thanks, Russell

Brian :

Yes thats correct Russell, if you can get behind the stud wall thats brilliant, just tighten the nut down if you only have a plaster board wall then use a piece of plywood or similars to give it extra support just drill a hole in it and slide that over the thread as well.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • theplumber717

    theplumber717

    Plumber

    Satisfied Customers:

    516
    Lic plumbing and heating contractor, 28 years exp
< Last | Next >
  • http://ww2.justanswer.com/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG theplumber717's Avatar

    theplumber717

    Plumber

    Satisfied Customers:

    516
    Lic plumbing and heating contractor, 28 years exp
  • http://ww2.justanswer.com/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    202
    Heating and plumbing answers. 20 years experience
  • http://ww2.justanswer.com/uploads/BI/billyjr1961/2013-9-27_11122_ATT1351123267229photo.64x64.JPG Billy's Avatar

    Billy

    Technician

    Satisfied Customers:

    206
    Mechanical Contractor
  • /img/opt/shirt.png Brian's Avatar

    Brian

    Plumber

    Satisfied Customers:

    45
    16 yrs. experience as plumber, including full bathroom and kitchen installations.
  • http://ww2.justanswer.com/uploads/MA/MarkAYng/2011-1-15_16358_Markcameo2008b.64x64.jpg MarkAYng's Avatar

    MarkAYng

    Handyman

    Satisfied Customers:

    0
    Knowledgeable in home, electrical and small appliance repair.
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Home Improvement Enthusiast

    Satisfied Customers:

    332
    Electrical contractor's license
 
 
 

Related Plumbing Questions