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Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Plumber
Category: Plumbing
Satisfied Customers: 3629
Experience:  City and Guilds qualified plumber
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my combi boiler isnt firing up the central heating .. pressure

Customer Question

my combi boiler isn't firing up the central heating .. pressure is ok help please
Submitted: 3 years ago.
Category: Plumbing
Expert:  Andrew Smith replied 3 years ago.

Andrew Smith :

Are you getting hot water?

JACUSTOMER-42qq30am- :

yes

Andrew Smith :

ok, do you have a room thermostat?

JACUSTOMER-42qq30am- :

yes

Andrew Smith :

Is it a wireless thermostat?

JACUSTOMER-42qq30am- :

yes

Andrew Smith :

Can you try a couple of things for me?

JACUSTOMER-42qq30am- :

ok

Andrew Smith :

Can you take out the batteries and place the transmitter under the boiler

Andrew Smith :

Can you turn off the power to the boiler and receiver

Andrew Smith :

Wait 5 minutes

Andrew Smith :

Insert new batteries

Andrew Smith :

Turn the power back on

JACUSTOMER-42qq30am- :

I don't have new batteries

Andrew Smith :

Let me know if the two units resync and the boiler fires

JACUSTOMER-42qq30am- :

why would the boiler be running constanly

Andrew Smith :

perhaps the wireless stat is not turning off the heating

Andrew Smith :

Try using the same batteries with the procedure above and let me know

JACUSTOMER-42qq30am- :

ok

Andrew Smith :

How did you get on?

Expert:  Andrew Smith replied 3 years ago.
Did you get the information you require?