How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, Plumber
Category: Plumbing
Satisfied Customers: 760
Experience:  Residential journeyman plumber, over 20 years experience.
34748161
Type Your Plumbing Question Here...
Jerry is online now

I have a Biasi Riva HE Advance its coming up to three years

Customer Question

I have a Biasi Riva HE Advance it's coming up to three years old now and has been trouble free. I returned from work yesterday to discover that we had a power cut in our village and since then the heating will not work on the boiler we have hot water but no CH.

I have also noticed that the digital display is illuminated but none of the buttons respond and it is stuck on -h on the screen and nothing seems to be able to change it. I have tried to press the power button but this is none responsive I have also isolated it from the mains for 10 minutes and this hasn't worked either. It seems as if it should be something simple any help or advice would be greatly appreciated.
Submitted: 3 years ago.
Category: Plumbing