Hi, welcome to Just answer
How old is it ?
am not sure - I only moved into the property in May. It is out of its warranty though
OK, the red light is blinking or it just turns on and stays on ?
Oh dear, am not sure I can remember (am at work now!) I think it blinks
when I press the re-set button the green light will come on but goes out again
I recently had to pay for the Heatteam to come out and fix the water heater (for £170!!) as it was leaking considerably, turns out it was only a washer that needed replacing so am trying to avoid calling anyone out if there is a simple fix!!
OK, from what you have described it seems that the problem is with either the pressure switch or the gas burner assembly...you will have to check the pressure switch and heat sensors...also check if the gas valve is fine...how good are your DIY skills? you will have to open this unit to check all these things
My skills aren't great but the other half would have a go
you have already tried the simple fix (reset switch) but it did not work
OK, you can Pull of the fascia and undo the two fixing screws...then lift the outer case clear.
are there instructions we can follow at home?
Before commencing servicing or parts replacement turn off the gas supply at the main gas isolation valve and ensure that the appliance is cool.
Check this Manual (page#20 to page#24) will help you
however, only perform this kind of repair if you are comfortable
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
No thanks - will see how we get on
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