Can you confirm the GC No. of the appliance?
47-348-65 i am on my way to work now so will get back to you tommorrow
Ok, come back to me and I will have a look at it in the mean time
The plumber should not be dealing with this, you will have a 2 year warrany with this boiler - call the manufacturers out to sort this FOC
All the new boilers when fitted by a registered (with Ideal) installer get a 7 year warranty now