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Plumberpro
Plumberpro, Plumber
Category: Plumbing
Satisfied Customers: 634
Experience:  Heating and plumbing answers. 20 years experience
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I have a recurrent leaking shower problem,okish after silicone

Customer Question

I have a recurrent leaking shower problem,okish after silicone sealing for a few weeks before the problem relapsed again.I have home insurance and british gas plumming insurance.The home insurance is in agreement with me to contact a local plumber to assess the situation and to call them back.

What type of assesment should the plumber do to end the problem for good?

Shall I contact British gas insurance aswell?
Submitted: 3 years ago.
Category: Plumbing
Expert:  Homebuilder Jay replied 3 years ago.
Did the plumber ever respond to your shower problem?
Customer: replied 3 years ago.

Not yet,phones busy,left message on answering machine,waiting for them to call me back.Would you be able to advance your advice before they pop in most probably on monday.


 


Thanks

Expert:  Homebuilder Jay replied 3 years ago.
what did areas did you seal with the silicone?
Customer: replied 3 years ago.

around the shower tray inside the cubicle

Customer: replied 3 years ago.

I did answer your question yesterday at 12.53 and I'm still waiting for your advice,do you have any intention to answer my question ?

Customer: replied 3 years ago.
Relist: Other.
just a plummer to answer my question.to get his advice as I've paid for,please.I've not recieved any advice,still waiting
Expert:  Plumberpro replied 3 years ago.
Hi
Shower leaks can be tricky to locate.
It can be from the silicon seal .
It can be from the trap under the tray.
It can also be from the mixer valve

You need to access the underside to see if it is the trap or waste pipe .
I have other advice if you wish to proceed
Customer: replied 3 years ago.

thank you for answering.Could I please have your "other advice"

Expert:  Plumberpro replied 3 years ago.
Hi .
Is the underneath of the shower tray accessible , ie raised?
Customer: replied 3 years ago.

in between the floor and the bottom of the tray there is a space hiden by facias,so I presume if we remove the plastic fascias we'll be able to look under the tray

Expert:  Plumberpro replied 3 years ago.
That's right . It will need to be removed . By the way where does the water leak out of ?
Customer: replied 3 years ago.

the shower is on the first floor,the ground floor ceiling is stained with humid/wet patches from the leaking,unfortunally last thursday when my doughter was taking a shower there was a leaking coming down through the corridor's light what really worried us.we are not using this shower till problem is sorted hopefully for good.

Expert:  Plumberpro replied 3 years ago.
Ok ,thanks
One way of telling if it is the seal or the trap underneath is to run the shower and place the hose , if you have a shower hose , directly down the plug hole , avoiding going near the seal for a few minutes
If it leaks this will confirm a trap or waste pipe leak.
Do you have a shower mixer inside the wall under the tiles?
Customer: replied 3 years ago.

I've already run the shower down the plug hole ,negative, the leaking seems not to come from the pipe.


I have a shower mixer attached to the wall/tiles

Expert:  Plumberpro replied 3 years ago.
Check for cracks on the shower tray .is the grout on the tiles in good condition. If not it will need regrouting. Are any tiles cracked. If this is all ok it could be the seal .
Customer: replied 3 years ago.

very kind.Thank you for your help

Expert:  Plumberpro replied 3 years ago.
Also the silicon used should be proper silicon and a good quality made for showers/wet rooms .
Also the shower cubicle must be done on the outside up the walls to the top .
Los silicon should be removed completely before redoing.
If this does not work the only option left is the pipe work and fittings from the shower mixer valve to the shower hose outlet if this is in an internal wall .
Does this answer your question . If so please give a satisfactorary response.
Thank you
Plumberpro, Plumber
Category: Plumbing
Satisfied Customers: 634
Experience: Heating and plumbing answers. 20 years experience
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Expert:  Plumberpro replied 3 years ago.
Thank you for the positive response.
If you need help in the future please don't hesitate to ask.