Plumbing Questions? Ask a Plumber for Answers ASAP
My Aqualisa shower was installed...
My Aqualisa shower was installed in 2008 has never been really satisfactory. It usually works, but often it is too cold or too hot and goes cold if I try to adjust it. Sometimes I have to turn it off and on several times before I get hot water. Tonight it wouldn't even switch on at all. That is the first time that has happened. Just now I tried it and it was icy cold I never know what to expect when I get in my shower cubicle. I am really mystified about this, because I thought Aqualisa showers were good quality. I had a Dolphin shower for years that worked perfectly well and I thought I was getting an upgrade with Aqualisa. Is this a common problem?
I thought the answer was coming "ASAP". I am going to have to sign off in a moment and take this up again tomorrow.
I am online now. Are you still there?
I tried my Aqualisa this morning, but it won't switch on at all, even when the temperature is on the coldest setting.
Hello? I will be near my computer for most of today, so I guess we will make a connection at some time or other.
Will you email me when you are online again?
Hi. Is it an electric shower and do you know what model
Hello. I am trying to do this on my mobile and it is really tricky.can we cobtinue from arond 5.30 pm? Please
Hello? Are you there?
OK, 5:30. I will have about half an hour free then, but I will have to leave at about 6:00. It is an Aqualisa Quartz 8.5.
But if you can talk now, that would be great.
Will try earlier than 5.30
Well, I would be grateful for any help you can give me. As I say, this shower has been great part of the time but unreliable. I never know what temperature it is gong to be. The dial generally works, but not always.
I tried to "save and exit" because it will be hours before we can continue the chat, but it thought I had finished and wanted a rating. There was no way to explain that we aren't finished. I just have to leave this window open?
Just when I was out of the house on an errand!
It is an Aqualisa Quartz 8.5
I managed to have a shower this afternoon when I found it was working, and it was perfect! But earlier in the day it wouldn't switch on at all. Every time I pressed the button it immediately went off.
Yes, pretty much.
At the time I had something exchanged--that was back in 2008.
I don't know how to check that
but one funny thing I have noticed over the years
is that it performs less well very late at night.
If I want to take a shower at midnight or even later, I have more of a problem with it running cold.
I have sometimes wondered if that made a difference in the water pressure. No, no outside tap.
The water comes from a tank in the attic rather than the mains.
What sometimes works is when the water runs cold (regardless of the temperature setting) I turn it quickly to almost the hot limit and then quickly back to less than the desired temperature, and then it is often about right!
I just found that by trial and error, but I can't think it is the right thing to have to do.
Are the all designed to run off the mains?
I thought some models were designed for an attic tank.
My installer was an experienced plumber.
I don't know why the time of day would make a difference to the water pressure.
Is that logical, or would there be some other reason?
I don't have any further ID for the model, if there is one. Just Quartz 8.5.
I used to have a Dolphin electric shower that worked perfectly. I thought this would be an upgrade, but I have often wished I had my old Dolphin back!
Perhaps the difference was that it was a 7.5 and was meant to run off the tank.
I am not sure it was a 7.5.
If this one is meant to run off the mains, can you tell me what models I should look at that run off a tank in the attic?
Is that the solution?
What causes the pressure to fluctuate, if it is always coming from the tank and no other water is running?
So if I show this conversation to a good plumber he should know what to do? He should understand the problem at once?
I don't know for sure, but my shower was put in only a few years ago with new equipment. Would it be copper or plastic or...?
There was the original plumber, who seems to have made a mistake--ditto the plumbing shop where I bought the shower. I have a recommendation for a different plumber who has done several jobs for a friend of mine.
So it is a matter of routing the mains pipe to the shower? But does it also fill the tank?
Actually, the recommended plumber is a woman!
Is this a better solution that getting a new, lower-power shower designed to run off the tank?
OK, but what feeds the tank? I'm a little confused--and not a plumber!
You mentioned that the pipe would be "teed". Does this mean that it would be split and both fill the tank and feed the shower?
OK, I think I understand everything now and will see about getting it put right. Thanks for your help. I will give you a "smiley face" on the rating.
Do you know if there is a way to print off this conversation?
Thanks, ***** ***** that.
Again, thanks for all your help.
Over and out.
I am trying to click the smiley face, but it won't work because the Expert is not finished answering, it says.
Do you have to sign off in a certain way?