My Aqualisa shower was installed in 2008 has never been really satisfactory. It usually works, but often it is too cold or too hot and goes cold if I try to adjust it. Sometimes I have to turn it off and on several times before I get hot water. Tonight it wouldn't even switch on at all. That is the first time that has happened. Just now I tried it and it was icy cold I never know what to expect when I get in my shower cubicle. I am really mystified about this, because I thought Aqualisa showers were good quality. I had a Dolphin shower for years that worked perfectly well and I thought I was getting an upgrade with Aqualisa. Is this a common problem?
I thought the answer was coming "ASAP". I am going to have to sign off in a moment and take this up again tomorrow.
I am online now. Are you still there?
I tried my Aqualisa this morning, but it won't switch on at all, even when the temperature is on the coldest setting.
Hello? I will be near my computer for most of today, so I guess we will make a connection at some time or other.
Will you email me when you are online again?
Hi. Is it an electric shower and do you know what model
Hello. I am trying to do this on my mobile and it is really tricky.can we cobtinue from arond 5.30 pm? Please
Hello? Are you there?
OK, 5:30. I will have about half an hour free then, but I will have to leave at about 6:00. It is an Aqualisa Quartz 8.5.
But if you can talk now, that would be great.
Will try earlier than 5.30
Well, I would be grateful for any help you can give me. As I say, this shower has been great part of the time but unreliable. I never know what temperature it is gong to be. The dial generally works, but not always.
I tried to "save and exit" because it will be hours before we can continue the chat, but it thought I had finished and wanted a rating. There was no way to explain that we aren't finished. I just have to leave this window open?
Just when I was out of the house on an errand!
It is an Aqualisa Quartz 8.5
I managed to have a shower this afternoon when I found it was working, and it was perfect! But earlier in the day it wouldn't switch on at all. Every time I pressed the button it immediately went off.
Yes, pretty much.
At the time I had something exchanged--that was back in 2008.
I don't know how to check that
but one funny thing I have noticed over the years
is that it performs less well very late at night.
If I want to take a shower at midnight or even later, I have more of a problem with it running cold.
I have sometimes wondered if that made a difference in the water pressure. No, no outside tap.
The water comes from a tank in the attic rather than the mains.
What sometimes works is when the water runs cold (regardless of the temperature setting) I turn it quickly to almost the hot limit and then quickly back to less than the desired temperature, and then it is often about right!
I just found that by trial and error, but I can't think it is the right thing to have to do.
Are the all designed to run off the mains?
I thought some models were designed for an attic tank.
My installer was an experienced plumber.
I don't know why the time of day would make a difference to the water pressure.
Is that logical, or would there be some other reason?
I don't have any further ID for the model, if there is one. Just Quartz 8.5.
I used to have a Dolphin electric shower that worked perfectly. I thought this would be an upgrade, but I have often wished I had my old Dolphin back!
Perhaps the difference was that it was a 7.5 and was meant to run off the tank.
I am not sure it was a 7.5.
If this one is meant to run off the mains, can you tell me what models I should look at that run off a tank in the attic?
Is that the solution?
What causes the pressure to fluctuate, if it is always coming from the tank and no other water is running?
So if I show this conversation to a good plumber he should know what to do? He should understand the problem at once?
I don't know for sure, but my shower was put in only a few years ago with new equipment. Would it be copper or plastic or...?
There was the original plumber, who seems to have made a mistake--ditto the plumbing shop where I bought the shower. I have a recommendation for a different plumber who has done several jobs for a friend of mine.
So it is a matter of routing the mains pipe to the shower? But does it also fill the tank?
Actually, the recommended plumber is a woman!
Is this a better solution that getting a new, lower-power shower designed to run off the tank?
OK, but what feeds the tank? I'm a little confused--and not a plumber!
You mentioned that the pipe would be "teed". Does this mean that it would be split and both fill the tank and feed the shower?
OK, I think I understand everything now and will see about getting it put right. Thanks for your help. I will give you a "smiley face" on the rating.
Do you know if there is a way to print off this conversation?
Thanks, ***** ***** that.
Again, thanks for all your help.
Over and out.
I am trying to click the smiley face, but it won't work because the Expert is not finished answering, it says.
Do you have to sign off in a certain way?