Hi .I am assuming that it is a Combi boiler? The only wat to drop the pressure would be to release some water . this can be done by opening a radiator bleed valve and letting water come out till the pressure drops . there a few things it could be for no hot water , but need some info whilst you are at the boiler, thanks. Toby
Is the pressure gauge reading 3 bar?
No , these things can take a while to do properly. I am available this when toon
Ok , what time roughly
Hello . is your heating working ?
No it isnt . still the same
Ok . can we try to pressurise the boiler , is fill it up bwith water till it gets to @1.2 bar
Yes here .
Are you there?
and next to the boiler
how do I do that...
Ok . can you see a flexible hose under the boiler anywhere?
Ok . it will have a tap on it , there may be one or may be 2 .open the tap/taps till pressure. Goes up to 1.2 then turn them off
ok ..trying it
oops it in 2 now
did I increase too much?\
That's ok. Reset the boiler if there is a reset button . if not turn the power off for a few seconds then back on
Ok , then try hot water, but listen to the boiler . is it trying to start, can you hear the fan running , can you hear sparking,is trying to light?
no nothing ..
its still the same
Ok . do you have a fault codevbonbthe boiler or any LEDs lit?
the first on is blinking green
if i open the tap the first and the last are blinking
Ok . these might give an indication as to where they fault lies, but first I will need the model if the boiler , I know it a biasi
and the manual says - lack of ignition
no ignition signal from the full seq ignition device
manual has three model - M96.24SM/c
Ok . ignition will not happen if the fan isn't running.
how to turn it on :(
If its not running then it is faulty and needs replacing.are you sure you can't hear the fan?
I can hear some noise everytime I OPEN THE TAP
oops sorry for the caps
Do you feel comfortable taking the front case off?
but i cant see any gas / light heating through the glass opening
If the fan isn't running it won't light. The fan runs, the air pressure switch makes , then gas valve opens , then sparks , then ignition
oh ok.. let me try opening the front case
Are you comfortable taking off the front cover?
hiya .. I have taken it off
Ok . when you have cover off open tap , be carefully not to touch electrical connection , and feel the pump.is it running?
Also turn on the heating and check pump
as soon as I open the tap I hear a click and then a right light
and realising our heating is not also working
Keep heating on , reset the boiler put your hand on the pumpn. Is it running?
Should feel vibration
one silly question - which is the pump
Its got a round face , bottom right hand side.
yes it is vibrating
Ok . reset again . thevfan is at top left, looks like a stubby cylinder . is there any sound coming from this?
ok let me try
i can feel the pump slightly vibrate
but no fan
just hear a small rumbling noise
Ok .it seems like the fan house failed. It will need replacing . can you do this yourself?
I can try .. but with what should i replace with
To be honest , it is probably something a boiler guy should do unless you feel compfident
Fans cost around £140 , not cheap.
umm ..let me better not try hen
Ok , sorry that its not an easy fix. Would you mind rating me?
If you still need further help we will still be able to talk via this page
thanks for the inputs mate. I will rate you.
have a good day
All the best . , Toby