How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask canuck the pro Your Own Question

canuck the pro
canuck the pro, Plumber
Category: Plumbing
Satisfied Customers: 2823
Experience:  Plumber and Handyman
64367226
Type Your Plumbing Question Here...
canuck the pro is online now

My Biasi M296.24SM/C combi boiler is giving hot water but will

Resolved Question:

My Biasi M296.24SM/C combi boiler is giving hot water but will not work for Central heating the boiler is two years old
Submitted: 2 years ago.
Category: Plumbing
Expert:  canuck the pro replied 2 years ago.
canuck the pro :

Hi, my name is ***** ***** I have been in the plumbing and plumbing repair field for 20 years. I will be glad to help you today. Will you tell me what the system pressure is at the boiler?

Customer: 1 bar
canuck the pro :

Do you know if your circulation pump is running? If so does it seem exceptionally hot?

Customer: Not sure
canuck the pro :

Are you using a wireless thermostat?

Customer: no actually no thermostat at all
canuck the pro :

How are you controlling your heat?

Customer: I just manually switch it on and off
canuck the pro :

Are you familiar with where the diverter valve is? Are you planning on repairing yourself or are you just getting an idea before calling someone out?

Customer: I am planning on a self repair and did actually have the diverter valve in mind after reding the service manual
Customer: I know where the diverter valve is
canuck the pro :

It may be that the diverter is sticking. You may be able to get it to not stick. If you remove the motorized valve then try to move the diverter and if the diverter seems to be moving freely than the motorized valve would be the fault. If it is stuck and you free it up then replace the motorized valve and it should work then.

Customer:

Hi,

Customer:

Thank you for your help.

Customer:

Crazy but it turned out to be a connection block which was used to bypass the old thermostat.

Customer:

Great quick service have rated you.

canuck the pro, Plumber
Category: Plumbing
Satisfied Customers: 2823
Experience: Plumber and Handyman
canuck the pro and other Plumbing Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • theplumber717

    theplumber717

    Plumber

    Satisfied Customers:

    516
    Lic plumbing and heating contractor, 28 years exp
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/TH/theplumber717/2011-11-24_34039_DSCF7012.64x64.JPG theplumber717's Avatar

    theplumber717

    Plumber

    Satisfied Customers:

    516
    Lic plumbing and heating contractor, 28 years exp
  • http://ww2.justanswer.co.uk/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    202
    Heating and plumbing answers. 20 years experience
  • http://ww2.justanswer.co.uk/uploads/BI/billyjr1961/2013-9-27_11122_ATT1351123267229photo.64x64.JPG Billy's Avatar

    Billy

    Technician

    Satisfied Customers:

    206
    Mechanical Contractor
  • /img/opt/shirt.png Brian's Avatar

    Brian

    Plumber

    Satisfied Customers:

    47
    16 yrs. experience as plumber, including full bathroom and kitchen installations.
  • http://ww2.justanswer.co.uk/uploads/MA/MarkAYng/2011-1-15_16358_Markcameo2008b.64x64.jpg MarkAYng's Avatar

    MarkAYng

    Handyman

    Satisfied Customers:

    0
    Knowledgeable in home, electrical and small appliance repair.
  • http://ww2.justanswer.co.uk/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Home Improvement Enthusiast

    Satisfied Customers:

    332
    Electrical contractor's license