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Andrew Smith
Andrew Smith, Plumber
Category: Plumbing
Satisfied Customers: 3609
Experience:  City and Guilds qualified plumber
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I tried to contact you earlier but my computer shut

Resolved Question:

Hello. I tried to contact you earlier but my computer shut down! sorry about that. My boiler won't turn off unless i turn off from the switch in the kitchen under the boiler. i have an ideal logic heat 12...
Submitted: 11 months ago.
Category: Plumbing
Customer: replied 11 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Andrew Smith replied 11 months ago.
It sounds like you have a stuck motorised valve.If you turn of the power at the fused spur then check the valve and tell me if the lever is still slack?
Customer: replied 11 months ago.
I'm new to all his, please excuse my ignorance! By fused spur, do you mean the main heating power switch? I have turned off and on. By "valve", do you mean the small Honeywell "metal box" attached to the pipes in front of my tank in the airing cupboard? If so, it has a what seems like a spring loaded lever. It has some resistance when I try to slide it across. This is the case with the main boiler power switch on or off. My thermostat is showing "off" for both water and heating. I have 6 radiators, 4 with dials and 2 without dials to raise/lower temp. The 2 without the adjusting dials remain on whenever the boiler is pored on but all others are off.
Expert:  Andrew Smith replied 11 months ago.
Great description.Just the one Honeywell box.
Customer: replied 11 months ago.
OK, . So, I'm up for a new "honeywell box" then! Thanks Andrew.
Expert:  Andrew Smith replied 11 months ago.
No problem.Word of advice, when swapping the head change one wire at a time until it is swapped.
Andrew Smith, Plumber
Category: Plumbing
Satisfied Customers: 3609
Experience: City and Guilds qualified plumber
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