Hi, the cross attach by screws. Sometimes these become loose and the mechanism doesn't do the job properly. The screws can be readjusted u derneath which is quite girly, or you can take out the plug and buy a simple plug that can be placed in the hole
Ok, does the metal rod have a thread?
Hi, I think you are going to have to get some help. Do you have a neighbour that could help, if not I think you may need to call a plumber
That's great.All the bezt